Privacy Policy


Darrvinshop respects the privacy of each Customer. It has established this Privacy Policy to explain how Data is collected, and how this Data is used and disclosed. We take the protection of Personal Information very seriously. We may process (for example, collect, use or disclose) Personal Information only as described in this Privacy Policy.


Words defined or assigned a meaning in the Agreement will have that meaning in this Privacy Policy, unless the context clearly indicates otherwise. For purposes of this Privacy Policy: “Data” means any data (including Personal Information) provided to Darrvinshop by a Customer; and “Personal Information” means any Data or information about an identifiable Customer, including an email address.


Collection on registration. Once a Customer registers with Darrvinshop, a Customer is not anonymous to us. When registering, each Customer provides Data, which includes an ID, a password, and an email address. To combat online fraud, we may also record the IP address of a Customer when adding Data. In addition, a Customer may provide necessary Personal Information to process a credit card payment, including a billing address.


A Customer can decline to share Personal Information with us by not registering.


Darrvinshop does not intentionally gather Personal Information about visitors who are under the age of 13.


We automatically receive and record information on Darrvinshop’s server logs from the browser of a Customer, including an IP address, cookie information, and the page requested. Each Customer should be aware that other web sites visited before entering the web site might place Personal Information within a URL of a Customer during a visit to it, and we have no control over such web sites. Accordingly, a subsequent web site that collects URL information may log some Personal Information.


Messages and updates. We may send to a Customer administrative messages and email updates regarding its account, the web site, or its Goods or Services. In some cases, we may also send a Customer promotional messages. A Customer can choose to opt-out of promotional messages.


Personal Information may be used to improve the web site. We may use cookies to save the IDs and session validators of a Customer on its browsers and hard drives, and may use cookies to provide a tailored web site. IP addresses also help us to diagnose problems with and to administer the web site.


While a Customer is logged into the web site, we may display targeted adverts and other relevant information based on the Data. In a completely automated process, computers process the Data and match it to adverts or related information. Natural persons do not read Data to target adverts or other information without consent. We never share Personal Information with any advertiser, unless a Customer specifically asks us to do so. Advertisers receive a record of the total number of impressions and clicks for each advert. They do not receive any Personal Information. If a Customer clicks on an advert, we may send a referring URL to the advertiser’s site identifying that a Customer is visiting from the web site. We do not send Personal Information to advertisers with the referring URL. Once a Customer is on the advertiser’s site however, the advertiser may collect Personal Information.


No selling. We will not sell, share, or distribute Personal Information. No Personal Information may be disclosed to anyone except as provided in this Privacy Policy. Marketing purposes. We may disclose aggregate statistics (information about the customer population in general terms) about the Data to advertisers or business partners for marketing purposes. Third party supplier or agents. We may need to provide Data to a third party supplier to supply or provide specific Goods or Services to a Customer (such as hosting services, support services, shipping services, or payment processing). Each third party supplier is required to only disclose or use the Data to supply or provide the specific Goods or Services requested. Law enforcement. We may disclose Data if required: by a subpoena or other judicial or administrative order by law; to protect the safety of any individual or the general public; to prevent violation of the Agreement, or the rights of Darrvinshop or any third party. An IP address may be disclosed to a third party: if the law or a legal process requires it; to protect our rights or property, a Customer, or the general public. Affiliates. We may share Data with an Affiliate, in which case we will seek to require the Affiliates to honour this Privacy Policy. Change of ownership. If we undergo a change in ownership, or a merger with, acquisition by, or sale of assets to, another entity, we may assign our rights to the Data we processes to a successor, purchaser, or separate entity. We will notify each Customer of the transfer and the Customer may choose to modify its Personal Data at that time. If a Customer is concerned about its Data migrating to a new owner, the User may deactivate or delete its account. Employees. We may need to disclose Data to our employees that require the Data to do their jobs. Abuse. We may disclose Data to designated third parties to resolve or investigate abuse complaints. We may release Data to assist in attempting to block an abusive Customer or complain to its Internet Service Provider of an abusive Customer.


We use some of the most advanced security measures to protect the Data under our control. All Data is safe, secure, and available only to the Customer and those to whom Customer has granted permissions. In addition, the web site is hosted in a secure server environment that uses a firewall and other advanced security measures to prevent interference or access from outside intruders.


During the registration process, we provide Customers with a username and password. It is the responsibility of each Customer to maintain the confidentiality and security of their password.


A Customer may choose to correct or update the Data they have submitted to us, by going to their account. To remove any Data from the active database of Darrvinshop, a User may deactivate or delete their account. Even if a Customer updates or removes their Data from our live database, Data may be retained in our backup files and archives.


Any unauthorised use of our information systems is a violation of the Agreement and certain laws, including the section 86 of the ECT Act. Such violations may subject the person to civil and criminal penalties.


We may intercept, monitor, block, filter, read, delete, and disclose any communication over its information system.


We are not responsible for, give no warranties, nor makes any representations in respect of the privacy policies or practices of linked or any third party web sites.


We may transmit or transfer Personal Information outside the resident jurisdiction of the Customer and therefore across borders. Personal Information may be stored on servers located in the United States where laws protecting Personal Information may not be as stringent as the laws in the jurisdiction of the Customer. Personal Information may be processed by us in the country where it was collected as well as other countries (including the United States) where laws regarding processing of Personal Information may be less stringent.


If anyone has any questions or concerns arising from this Privacy Policy or the way in which we handle Personal Information, please contact us.

Security Policy

Transacting with us electronically (including transacting and using your credit card on our web site) is safe and secure. It is much the same as transacting in person face-to-face.

Tips for safe electronic transactions:

1. Transact from a secure computer.

2. Only transact with us and web sites you know and trust.

3. Never respond to e-mails asking you to “confirm” recent transactions after you transact.

4. Always make sure all of your security software (anti-virus software, anti-spyware software, and firewalls) is up-to-date.

5. Make sure that you have entered secure pages when filling in your credit card details. Lookout for a small yellow lock commonly seen at the bottom right of your browser and http changes to https.

6. Sign out after you have transacted electronically.

We reserve the right to take whatever action we may deem necessary at any time to preserve the security and reliable operation of our information system. Each Customer undertakes not do or permit anything to be done that may compromise the information system under Darrvinshop’s control.

We do not process credit card details. We use an independent third party payment system operator to process all payments, including credit card transactions. All credit card transactions are secured by 128 bit Secure Socket Layer (SSL) encryption. A certification service provider checks, verifies, and certifies our company registration documents and domains to ensure that nobody can impersonate us to obtain Personal Information. We continually review, adjust, and implement security measures in accordance with international standards. The web site is hosted in a secure server environment that uses a firewall and other advanced security measures to prevent interference or access from outside intruders.

How to Contact Us


PO Box 51196

Waterfront 8002

South Africa

Tel. +27-78-014-2090